Welcome to Cotton Cuddle (“Company”, “we”, “our”, “us”). We operate the website www.cottoncuddle.in (the “Site”) and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
By visiting or making a purchase on our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following:
Personal Information: Name, email, phone number, billing and shipping address, payment details (online transactions), and order history.
Payment Mode: We support both Cash on Delivery (COD) and Online Payment methods.
Non-Personal Information: Browser type, IP address, device details, cookies, and browsing patterns.
2. How We Use Your Information
We use the collected information for:
Processing and fulfilling your orders (COD and Online).
Providing customer support and responding to queries.
Sending order confirmations, invoices, and delivery updates.
Offering promotions, discounts, and personalized recommendations (only if you consent).
Preventing fraudulent transactions and ensuring secure payments.
Complying with legal and regulatory requirements in Jaipur, Rajasthan, India.
3. Sharing of Information
We may share your information with: Delivery partners and courier services for order fulfillment.
Payment gateway providers for secure online payments.
Service providers assisting with marketing, analytics, and customer communication.
Government or law enforcement authorities if required by law.
We never sell or rent your personal information to third parties.
4. Data Security
We take strict precautions including encryption, firewalls, and secure payment gateways to safeguard your personal and payment data. However, no system is 100% secure, and you share data at your own risk.
5. Cookies & Tracking
Our website uses cookies and tracking tools to improve browsing experience, analyze traffic, and remember preferences. You can disable cookies in your browser, but some features may not work properly.
6. Your Rights
As a customer, you can:
Access and update your personal details.
Request deletion of your account or data (subject to legal retention obligations).
Opt out of promotional emails and SMS.
7. Children’s Privacy
We do not knowingly collect personal data from children below 18 years of age.
Contact Us
For any questions about this Privacy Policy, contact us:
Email: support@cottoncuddle.in
Phone: +91 9376161981
Website: www.cottoncuddle.in
By visiting or making a purchase on our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following:
Personal Information: Name, email, phone number, billing and shipping address, payment details (online transactions), and order history.
Payment Mode: We support both Cash on Delivery (COD) and Online Payment methods.
Non-Personal Information: Browser type, IP address, device details, cookies, and browsing patterns.
2. How We Use Your Information
We use the collected information for:
Processing and fulfilling your orders (COD and Online).
Providing customer support and responding to queries.
Sending order confirmations, invoices, and delivery updates.
Offering promotions, discounts, and personalized recommendations (only if you consent).
Preventing fraudulent transactions and ensuring secure payments.
Complying with legal and regulatory requirements in Jaipur, Rajasthan, India.
3. Sharing of Information
We may share your information with: Delivery partners and courier services for order fulfillment.
Payment gateway providers for secure online payments.
Service providers assisting with marketing, analytics, and customer communication.
Government or law enforcement authorities if required by law.
We never sell or rent your personal information to third parties.
4. Data Security
We take strict precautions including encryption, firewalls, and secure payment gateways to safeguard your personal and payment data. However, no system is 100% secure, and you share data at your own risk.
5. Cookies & Tracking
Our website uses cookies and tracking tools to improve browsing experience, analyze traffic, and remember preferences. You can disable cookies in your browser, but some features may not work properly.
6. Your Rights
As a customer, you can:
Access and update your personal details.
Request deletion of your account or data (subject to legal retention obligations).
Opt out of promotional emails and SMS.
7. Children’s Privacy
We do not knowingly collect personal data from children below 18 years of age.
Contact Us
For any questions about this Privacy Policy, contact us:
Email: support@cottoncuddle.in
Phone: +91 9376161981
Website: www.cottoncuddle.in