Welcome to Cotton Cuddle. These Terms of Use govern your access to and use of our website, products, services, and content available through Cotton Cuddle. 

By accessing, browsing, registering, or purchasing from our website, you agree to be bound by these Terms of Use, our Privacy Policy, Return Policy, Shipping Policy, and any other policies published on the website. If you do not agree with these Terms, please discontinue use of the website immediately. 

  1. Eligibility to Use 

By using this website, you confirm that: You are at least 18 years of age, or using the website under the supervision of a parent or legal guardian. You are legally capable of entering into a binding contract under applicable Indian laws. The information you provide is true, complete, and accurate.  We reserve the right to refuse service, terminate accounts, or cancel orders where misuse is suspected. 

  1. Website Access & User Conduct You agree to use this website only for lawful purposes. 

You shall not: Use the website fraudulently or for illegal activity Interfere with website security or performance Upload harmful code, malware, or spam Copy, scrape, reproduce, or exploit website content without permission Impersonate another person or misrepresent your identity Use another customer’s account without authorization  We may suspend access for violations of these Terms. 

  1. Account Registration 

You may create an account for faster checkout and order tracking. 

You are responsible for: Maintaining confidentiality of your login credentials Restricting unauthorized access to your account All activity conducted through your account  Please notify us immediately if you suspect unauthorized use. 

  1. Products & Descriptions  Cotton Cuddle offers children’s clothing and related products. 

We aim to ensure all product descriptions, sizes, pricing, colors, and images are accurate. However: Minor color variation may occur due to screen settings Measurements may vary slightly Packaging may change without prior notice We reserve the right to discontinue or modify products at any time. 

  1. Pricing & Payments 

All prices are listed in INR (₹) unless otherwise stated. 

We accept: Cash on Delivery (COD) Razorpay payment options UPI / Cards / Net Banking (where available) 

We reserve the right to correct pricing errors, cancel incorrect orders, or limit quantities. If payment is charged for a cancelled order, eligible refunds will be processed to the original payment method. 

  1. Order Acceptance  Your order is an offer to purchase products from Cotton Cuddle. 

An order is considered accepted only after: Payment authorization (where applicable) Product availability confirmation Dispatch confirmation We may cancel or reject any order due to stock issues, pricing errors, delivery limitations, or fraud concerns. 

  1. Shipping & Delivery 

We currently deliver within India. Estimated delivery timelines are indicative only and may vary due to: Courier delays Weather conditions Public holidays Remote area delivery limitations Operational issues beyond our control Risk in products passes to the customer upon successful delivery. 

  1. Returns, Refunds & Exchanges 

Eligible products may be returned within 7 days of delivery, subject to our Return Policy. 

Returned items must be: Unused Unwashed In original packaging With tags intact Refund timelines may vary based on payment method and banking channels. Cotton Cuddle reserves the right to reject returns that do not meet policy conditions. 

  1. Intellectual Property Rights 

All website content including: Logo Brand name Product photographs Graphics Text Layout Designs Website code 

are the exclusive property of Cotton Cuddle or its licensors and protected under applicable intellectual property laws. Unauthorized use is strictly prohibited. 

  1. Promotional Offers 

Discount codes, sales offers, coupons, and promotional campaigns: May be time-limited Cannot be combined unless stated May exclude certain categories Can be withdrawn or modified without notice Misuse of promotions may result in cancellation. 

  1. Third-Party Services 

We may use third-party partners for: Payments Shipping Analytics Advertising Customer support tools 

Your use of such services may also be subject to their terms and privacy practices. 

  1. Limitation of Liability To the maximum extent permitted by law, Cotton Cuddle shall not be liable for: Indirect or incidental damages Website interruptions Delays in delivery Loss of data Unauthorized account access caused by user negligence Events beyond reasonable control 

Our maximum liability shall not exceed the amount paid for the relevant order. 

  1. Indemnity 

You agree to indemnify and hold Cotton Cuddle harmless against claims, damages, liabilities, and costs arising from: Breach of these Terms Misuse of the website Violation of any law or third-party rights 

  1. Privacy 

Your personal information is handled in accordance with our Privacy Policy.  By using the website, you consent to collection and use of data as described therein. 

  1. Changes to Terms

We reserve the right to revise these Terms of Use at any time. Updated versions become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of revised Terms. 

  1. Contact Us 

For any questions regarding these Terms, please contact Cotton Cuddle through the official contact details available on our website.